How should my claim work? 
Facts I should know..........


How a 1st party claim should work

How a 3rd party claim should work

Print version of facts you should know................(Click here)

How should an insurance claim work?
Consumer has accident. Notify your insurer.
Your insurer may have the right to inspect the damages.
Repairer fixes vehicle.
Insurer pays consumer the complete cost of repair.
Where does it say the insurer "fixes" the price of repair?
Where does it say you "MUST" have your car repaired by our choice of shop?